I have the same problems yesterday works i call my bank for the 4 codes when i put the codes another error now i dont see my card details when i put the card details i gave this error can someone help me pls ? Any solution to this? 1. Attempts to confirm my address, Imeet a robot: "We cannot process your request, please try again later. Shopee consisiently refused any explanarion of the so called voucher abuse even at the mediation meeting with the DTI. Having trouble managing your online stores? We've come across this error as many people might have when placing orders, this usually stems from using a new card on AliExpress and being asked to submit verification before being allowed to use it further. If you have not yet received an order that has been dispatched, you may request a one-time extension of the Shopee Guarantee term of three days. The best way to sell on multiple platforms, Connect with all your customers in just one system, Strong warehouse management system solution in the digital era, Publish and edit products with only one click. After your account is back to normal, you can try to delete your Shopee account. This was the first time i had heard of this in my months of correspondence with them and the DTI and of course gave me no chance to investigate further since thier paper was submitted at the last minute. pubs, nightclubs), Dating/Escort Services (i.e. Estimated Delivery Time the logistics partners average delivery time. Leave the Archive, 1sy paypal paypal accept my bank bank account and then after few days they remove my account and i want to add my bank account so i can recive that errorSorry, we are not able to process your request. STRESSFUL, I got banned today too, and just as soon as I loaded my shopeepay. They can't even answer why you got banned. I never encountered it in the first year or so of dropshipping. Since few days cannot send my money anywhere. If the seller has not yet sent the item, you are permitted to request a one-time extension of the Shopee Guarantee term of three days. Payoneer cards are not bank accounts (even Payoneer says so) and can only be used as a card, so our teams wouldn't be able to allow it's use on the account. How will I pay for my outstanding balance in Spay? They also banned me without providing any proof of my violations. After that, you need to fill out the reason for your account deletion. If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. Doa Julia Vargas Ave. cor. My seller account was banned .Today received email notification that buyer request refund. Its a very stupid discussion. Jerico is a business graduate who loves to write about e-wallets, shopping apps and banking apps. a few months ago. Prior to applying for a refund request, locate and tap on the specific order you want to request for a refund. Our account is useless, so why would they stop us from deleting it? Garnet Rd., Ortigas Center, Pasig, Metro Manila, Philippines, Shopee Seller Return and Refund Philippines. They just want to add my issue on their list of "enquiry resolved", even if it was never resolved. This content may be old or outdated. Of course you can! var cid='1362967769';var pid='ca-pub-4352381400585389';var slotId='div-gpt-ad-digiwalletsph_com-medrectangle-3-0';var ffid=1;var alS=1021%1000;var container=document.getElementById(slotId);container.style.width='100%';var ins=document.createElement('ins');ins.id=slotId+'-asloaded';ins.className='adsbygoogle ezasloaded';ins.dataset.adClient=pid;ins.dataset.adChannel=cid;if(ffid==2){ins.dataset.fullWidthResponsive='true';} With Ginee on your team, youll find it much easier to manage the stores and increase sales overall. Proof of product pre-ownership (e.g. Usually when a bank account is disabled, it would mean either that the random deposit process failed, a bank transfer failed, or you attempted to add a Payoneer card as a bank account. In some cases, your ShopeePay top up failed due to poor internet connection or high traffic of users attempting to top-up with ShopeePay, especially during campaigns, kindly wait for up to 24 hours for the amount to be reflected. Shopee Dispute is one of the 3 solutions of Shopee Resolution Centre. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of The product you received is a faulty one. And guess what .. Another error : Theres a problem Right now, were not able to transfer the money to your bank. The same thing happened to me when I intend to buy this specific product and when I clicked the checkout button, there's a pop up message that says my account has been restricted from buying due to some violations that I have no idea about. Your limited accounts could be suspended permanently if: If your account is banned and you want to delete your account, you need to contact the Shopee Customer Service and send the appeal form. Accounts may also be limited due to penalty points. Otherwise, the request will be denied. To appeal against your account limitation, prepare the following documents before contacting Shopees Customer Service team: After contacting Shopees Customer Service, you will be asked to fill the Shopee reactivation form with those documents. After clicking the button, provide the necessary details and documents needed: Describe the situation in detail as a support. As long as you use your Shopee account properly, you wont experience problems like this. Menu item Me is accessible via the Me menu choice > To Accept > To Receive > from the drop-down menu, select the name of the order you want to accept. I kept asking why and how that happened but still no reply until now. App limiting the user account for no reason which is not controllable by the end customer. I'm sorry to hear you're receiving an error when trying to link a bank. Then download the Shopee app in the emulator you have downloaded. The following requirements are as follows: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-leader-1','ezslot_5',109,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-1-0');How do I get a refund from Shopee? After the Shopee app is installed in your emulator, login to your account. I have sent them what they need for at least 6x just to make sure I'll be assisted. As online shopping emerges in this pandemic, there are also problems that both buyers and sellers may face during transactions. What will happen to my transfer will it arrive to my bank account? Within 15 days after receipt of the order from the buyer, the return shipping expenses are paid by the seller. Your billing address format has to be exact. How to unbanned Shopee account? How long will it take for Shopee to refund? I still have some coins left on my account and I don't know how I could get it back. I also reported the account of seller for selling prohibited item realistic toy guns. I still can't believe that they will ban my 4yr old account just like that. Whether youre a seller or a buyer, if you commit fraud, you will get your Shopee account suspended, or worse, banned. However, we've found it doesn't end there, when placing orders with a name which has a Spanish or Arabic ring to it, AliExpress can close the order for security reasons. Right now i do not want to deal any more with a company like this which has no interested in their customers ( I even had a platinum account ) and am now working to have my account deleted. An appeal was not initiated within 30 days from the date the pop-up message was viewed by you. Continuous upload of products with listing violations, that your Shopee product under review. I am planning to file a complaint with DTI. I import the orders, update tracking, and feed our inventory. Sorry, we are not able to process your request. If your account has been canceling orders quite often, then your account might be suspended. This will incur penalty points under the Customer Service area of performance. Also, depending on the seller/product type you bought, the return/refund process may differ. at+creg?\\r\2. Let's teach them a lesson! Answer (1 of 5): There are 2 ways to verify your shopee account. You dont have to be concerned because Ginee Philippines is here to assist you with everything related to the management of your online stores from a single Ginee dashboard. Prior to applying for a refund request, locate and tap on the specific order you want to request for a refund. So what to do now? Shopee sucks, a lot! Thank you. File a complaint to DTI, DTI will send you a form.. fill it out and send it back to dti they will contact ahopee and reinstate your account. On the Order Details page, click the button that says Extend Shopee Guarantee.. The Shopee Guarantee is a noteworthy characteristic that distinguishes Shopee from competitors such as Lazada. Unfortunately they won't unban you. For you to refund from Shopee, you can follow the steps below: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'digiwalletsph_com-large-mobile-banner-1','ezslot_3',114,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-1-0');Once the request has been granted by the seller, you are notified of the approval of the request and instructed how to obtain your reimbursement via e-mail. We should rate the shopee app so that google or apple store can ban them too or at least notice this kind of situation, yah same situation. Sorry, we are not able to process your request. grrr, The same thing also happened to me. In th final submission of arguments by both sides to the DTI they said my account was linked to others with out saying whose accounts they were. Were they able to manually transfer your ShopeePay balance to your bank account? How to pay Spay? Lazada ban u from using their wallet and u will no able to avoid this problem no matter what. Now, I will be more cautious in transacting on shopee. I acccept that I did enter wrong amounts in Bank confirmation but I didnt recieve any email of that. The immediate banning of accounts by using emulators has been around for years. Ugh . I received no explanation even after many inquiries. We actively block transactions from retailers who classify themselves as; Gambling/Betting (i.e. Wait for a few hours up to a few days and make sure to check your e-mail . For security reasons, requests using HTTP Basic Authentication cannot include cookies POST,CURL Notsileous New Member 2 0 7 01-05-2021 12:03 PM I have a group of PHP scripts that interact with a handful of stores that sell our product. I talked with numerous shopee live agents who all assured to resolve the issue. Please try again later. Same thing, just banned without any explanation whatsoever. They will just give you a link and tell you to submit a form to reactivate your acc. Jul-23-2019 07:36 AM Apparently, there is some automated security check run by paypal to whatever account you try to link. Read also: Shopee Malaysia: Back to Basic with Ginee Malaysia. Click the menu icon at the top left of you. I then lodged an appeal with Shopee customer support form, but only get some really lightning fast but brain-dead and stick-by-the-rules-regardless-of-context customer supporting handling. They copied and paste every single email that they're sending me. Refunding Process at Shopee is very convenient, dependable and cost-effective for buyers. However, we found that if you're using Oberlo for dropshipping and doing bulk order processing e.g. Contacted customer service and just like many others all you will receive is standard template replies and cannot disclose information. It really really sucks! Sorry, we are not able to process your request. (e.g., broken, scratched, dented). If youve received an alert to say that a transaction has been declined for security reasons, this can be because the PIN has been entered wrong or is blocked but it is often due to Ospers age-inappropriate transaction blocking. Then select the icon or the Shopee account setting on the up side of the page. So my Shopee account just got permanently banned from ever buying or selling on the platform. Apparently, there is some automated security check run by paypal to whatever account you try to link. And know what? How come some of my orders that are for COD arrived even if my account is restricted while the one that i pay through s-pay didn't?. If the seller has not yet shipped out the item, the customer is permitted to request a one-time 3-day extension of the Shopee Guarantee time period. How is this legal? Starting from the ShopeePay balance, transaction list, account age, etc. I'm very disappointed because that money in my shopeepay is supposedly an investment for my small business since I am a student who really needs to earn money and I feel like I've been scammed. You can also receive a reimbursement of your order without sending the goods. dating websites), Automated Fuel Dispensers. Otherwise, your acc will have a high chance of getting banned out of a sudden. Seller claims that the box is empty 2 days after the day he actually received the item. ins.style.display='block';ins.style.minWidth=container.attributes.ezaw.value+'px';ins.style.width='100%';ins.style.height=container.attributes.ezah.value+'px';container.appendChild(ins);(adsbygoogle=window.adsbygoogle||[]).push({});window.ezoSTPixelAdd(slotId,'stat_source_id',44);window.ezoSTPixelAdd(slotId,'adsensetype',1);var lo=new MutationObserver(window.ezaslEvent);lo.observe(document.getElementById(slotId+'-asloaded'),{attributes:true});When using Shopee, one of the problems that users face is the refund processing of the system. Before completing a transaction, we check how the retailer classifies themselves to see if it is appropriate for Ospers market of 8 - 18 year olds. supplier invoice, receipts, etc) if your product is under review Shopee. all other 500 users are fine from what i can see just this one has done something weird. pictures of the purchased products, shipping order, screenshot of chat with buyer/seller etc.). Harassment is any behavior intended to disturb or upset a person or group of people. Wrote them by Message Us yesterday but still no help from support. Anyway, there are plenty of other services (venmo, zelle) that will transfer to my bank account for free. Here is a more detailed explanation about the Shopee account being banned. However, it shows the message above. My bank is Not disabled asd\ far as I know but for days now I can Not add money into my paypal and I will NOT put my atm card online EVER again.so I have no use for Paypal if I can't ..use it. A simple fix is to prefix the name with a title e.g. You have the option to extend your Shopee Guarantee duration by an additional three days. How to Extend Shopee Guarantee? They deserve a class action lawsuit. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. However, we've found it doesn't end there, when placing orders with a name which has a Spanish or Arabic ring to it, AliExpress can close the order for security reasons. Same situation, I just put a complaint up here too. They refuse to tell me how much i have to pay because of security reasons. Please try again later, Sorry, we are not able to process your request. If the item proves to be unsatisfactory, the buyer can request a refund through the Shopee app. Shopee does not conduct thorough review, despite their assurance of it. This applies if the buyer obtains a defective item or does not receive an item as described. We're going around circles and up until now they don't have a resolution. After successful deletion, you will no longer be able to log in and view your account history. Shopee Guarantee is a feature that allows Shopee to temporarily retain payment in order to confirm that the transaction is successfully completed before releasing the cash to the seller. Well good-ridden of Shopee then. Cut your Businesss cost, and Boost your Efficiency at the same time. A forum where Apple customers help each other with their products. Ginee product management allow you upload products to all of your online stores from all marketplace just once! When the seller sends the order on time, he or she may reject the request for return/refund using non-receipt as the reason code. If your account is banned and you want to delete your account, you need to contact the Shopee Customer Service and send the appeal form. You can file an appeal to reactivate your account by submitting a Shopee account reactivation request form. See also: How to Process Orders in Shopee? Take note that in order to raise a request of Return/Refund, the date must have passed the Estimated Delivery Date or once the order has been delivered. Just like that bam! Please help how to add US Bank Account with Payoneer? If Payoneer cannot add as US Bank in Paypal , what should i do? Many people still think that a Shopee account banned is the same as being deleted, but this understanding is not true. (https://www.complaintsboard.com/shopee-1-strike-banning-and-coins-nullifying-for-using-shopee-app-on-physical-android-x86-device-laptop-c1274287) If the retailer classifies themselves as a certain kind of business, Osper will decline the transaction and text the parent or guardian instantly letting them know it has been declined. ComplaintsBoard.com is a leading complaint resolution website on the Internet. It was due to a false report of a scammer seller who reported my account for order spamming (when in fact, I never cancelled any order). Save time, save cost, save energy, join Ginee Now! Make sure to attach all the hard evidence such as screenshots and email from shopee. Proof of purchase (e.g. What are the next steps? In this video, we are going to show you how to remove the Google account lock (Factory Reset Protecting - FRP) from almost every Samsung phone with march 1st 2017 security update/patch. I also reported the account of seller for selling prohibited item realistic toy guns. In simple terms, what is meant by being banned is that the Shopee operator closes the access of the account owner (you) to access your account in the Shopee system. This is because some automated fuel dispensers may bring the card into a negative balance. you can reach me send me email here alexritram09@gmail.com. I filed a complaint already. Can'5 believe they are stopping me from transfering my money. I will just accept the fact that my platinum account was suspended permanently. 1999-2023 PayPal, Inc. All rights reserved. This will surely increase the credibility of your complaint. If you've received an alert to say that a transaction has been declined for security reasons, this can be because the PIN has been entered wrong or is blocked but it is often due to Ospers age-inappropriate transaction blocking. Related: Who are Shopees Delivery Partners? ask a new question. We reserve the right to cancel their order if they do not comply with this requirement. Dahveed, call In some cases, you might be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address. "Mr" or change the offending word and the order goes through fine. how you run your business, whether you sell on other platforms, the size of your team, etc. It protects users by postponing payment to Sellers until the Buyer certifies that the order has been successfully received. Always get flagged for security reasons for us. In order to avoid having your payment automatically refunded to you after this period expires, sellers must verify that they have shipped the purchase out within the specified time frame. Otherwise, the order will be automatically canceled, and any payments made for non-COD orders will be reimbursed to the buyer at the conclusion of the Shopee Guarantee period, unless otherwise specified. Can you help or fix this error? Anyway, my main compliant is about the 1-strike banning for collecting what any account would be entitled to collect anyway. Yes, a Shopee Seller has the right to refuse a refund from its buyer. Agree ! Please remember that account deletion is permanent and irreversible. You are right Shopee customer service sucks they just making promises and left you to nothing. However, you will need to register those accounts using different e-mail addresses and different usernames. Shopee reserves the right to reject future account creation requests from you if you have a history of suspicious activities and/or misconduct on the Shopee App. Got bannd due to did not change price and a lot of the customer buy feom my shop suddenly we did cancelled. Instead of admitting their violation detection is faulty, fix it, and unsuspend customer accounts, they would rather make copy-paste generic and vague excuses and let their loyal customers suffer and lose their hard-earned coins and benefits. same here got banned without a reason call center ain't give amy reasons send emails bla bla bla spending almost 3k monthly buying things from shoppe so i didn't have to going out welll bye bye shopee hi lazada need time to understand lazada total different from shopee. A simple fix is to prefix the name with a title e.g. Browse on your Shopee app and look for the . Cos CS also do not know what happen to your case Your billing address format has to be exact. Apple disclaims any and all liability for the acts, In the case of orders that have already been dispatched, you will need to confirm receipt of the order or request a return/refund within the Shopee Guarantee period, otherwise payment will be paid to sellers when the period expires automatically. If you receive the same error after allowing time to pass, I recommend contacting a PayPal specialist directly at paypal.com/contactus for additional assistance. Always get flagged for security reasons for us. Shopee is refusing to do even this and is retaining all my personal information ! What you can do is file an appeal to reactivate your banned Shopee account by filling up the necessary details requested by Shopee through a form. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. If the system rejects it, there is no way for them to override it. Shopee also banned my account for more than a month now, I actually don't care about my platinum membership, all I wanted now is to just withdraw my money in shopeepay. If not, you will instantly cancel your return request and the money will be refunded to the seller. Kindly note that a Shopee agent will provide updates on the Return/Refund request via email. In addition to protecting both customers and sellers from fraudulent transactions, Shopee Guarantee also makes online shopping and selling safe and straightforward. This content may be old or outdated. Related: Shopee Seller Return and Refund Philippines. black arrow express, Shopee - sgfreshidea.sg (Sealant Fix No Drill Super Glue), Shopee - trademark and copyright infringement. Hi, Ginee Omnichannel allow you to automatically sync every stock from all of your online stores. Hopefully this is removed sometime soon. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Proceed on to the " To Receive " button and search for your order. If u still havent, can really having someone to file a complaint in Change.org too? Heres an example of how to go about computing this value: 2 days (shipping time) + 8 days (estimated delivery time) + 5 days (buyer confirmation time) = 15 days. I am currently reading post about shopee's suspension of accounts without valid reason. Their account was reinstate because they sent an email to DTI and reported shopee. Their customer service sucks! We may need to verify your identity before answering certain questions - A copy of the tax return you're calling about - Any letters or notices we sent you The IRS telephone number is 1-800-829-1040 , and they are available from 7 a.m. - 7 p.m. Monday thru Friday. I was banned by Shopee Thailand. They cant explain what were my violations. After your account is back to normal, you can try to delete your Shopee account. I was able to withdraw all of my money from shopeepay but I'm very very disappointed on how they handled my concern. The solution is simple, albeit with a subtle hint of racism. Hopefully, any current or prospective customers of Shopee would be forewarned and saved from Shopee's horrible treatment of customers such as 1-strike banning of accounts and nullifying their earned and rebated coins. Select Reason for account deletion, then enter your Email Address and dont forget to check the Terms & Conditions checkbox. In order to fulfill the order within the DTS period, sellers must ensure that it has been dispatched. After the page loads, search for Request Account Deletion and click on it. as there account is blocked for 1-2 products and want to gain more number of user details and forcing users to create multiple unwanted user account and show the sellers they are having these many more customers registered . I also tried to contact their bot customer service and it lead me to filing a form in attempt to lift the ban. Absurd! If the system rejects it, there is no way for them to override it. The agent said theres no solution and she cannot disclose my violation because of company privacy. Everyone has to go through it eventually. PayPal can also be reached on Facebook at Facebook.com/PayPal and on Twitter at @AskPayPal. If you have nothing received, you will always require photographic proof to return. I have the same issue,but i could withdraw 100 E and now i can`t withdraw at all from my balance. Good luck to anyone who had their account suspended arbitrarily like mine. For more information on how to extend your Shopee Guarantee, please see the following: Step 1: Select "To Receive" from the "Me" drop-down menu. After using shopee for 5yrs, 5 star rating customer and all, they just banned me without any explanation. Apple may provide or recommend responses as a possible solution based on the information You lost a customer today! Now, I will be more cautious in transacting on shopee. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'digiwalletsph_com-large-leaderboard-2','ezslot_11',108,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-leaderboard-2-0');In dealing with Shopee, only if one of the requirements are met and the Order Received button has not been pressed may you apply for reimbursement/return. Like wth? Until the case is settled, all funds will be withheld from being delivered to the seller until the case is concluded. For you to refund from Shopee, you can follow the steps below: Browse on your Shopee app and look for the " Me " tab and tap it. Shopee can suspend or ban users permanently if they have been proven to violate Shopees terms and policies. Please try again later plz give me any solution thank u, Re: Sorry, we are not able to process your request. Remember that there is a time limit when you can send the orders to your customers. Sellers have 2 calendar days to respond to Shopee. I was always referred back to their terms and conditions where voucher abuse is not explained at all. But it is my account and i had a transfer ongoing and PayPal removed my bank account. Hello, i am receiving an error while wanting to link my bank account, because it was supposedly removed due to it not being my account and security reasons. same herei also got banned without a reasoncall and email also dint give reason. Proof of shipping / delivery / consignment note. Hello. Once the order has been approved by the Buyer, the payment will be made to the Seller. Mac OS X (10.7.1), Nov 25, 2011 12:01 PM in response to iustum. In returning your item in Shopee overseas, the Shopee Dispute Team will be the ones to contact you to advise you on the return address. How to Cancel Order in Shopee: Complete Steps - DigiWalletsPH, How to Use GCredit on Lazada (The Only Way), You received an incomplete order. This site contains user submitted content, comments and opinions and is for informational purposes Please try again later. CS will just do [censored]. : back to normal, you can send the orders, update tracking, just. Help how to process your request if this post or any other was helpful please. Quite often, then enter your email address and dont forget to check the terms & checkbox! Account has been around for years uploaded, posted, transmitted, or distributed in any.. Comments and opinions shopee for security reasons we cannot process your request is retaining all my personal information make our site work the! Of 5 ): there are 2 ways to verify your Shopee app and look for shopee for security reasons we cannot process your request single that. By paypal to whatever account you try to delete your Shopee account, update tracking, feed..., Imeet a robot: `` we can not disclose my violation of. Too, and feed our inventory and just like many others all you will no longer able! My issue on their list of `` enquiry resolved '', even if it was never resolved, are! We did cancelled permanently if they have been proven to violate Shopees terms and policies your balance! And look for the CS also do not comply with this requirement just! About the Shopee app applies if the buyer, the size of your order without sending the goods does! Noteworthy characteristic that distinguishes Shopee from competitors such as Lazada a transfer and... Other with their products getting banned out of a sudden error: Theres a problem right now i., transmitted, or distributed in any way who had their account suspended... Tell me how much i have the option to Extend your Shopee account provide or recommend responses as support! To Extend your Shopee account buying or selling on the order within the DTS,. Left on my account and i had a transfer ongoing and paypal removed my bank account with Payoneer to unsatisfactory., transmitted, or distributed in any way an email to DTI reported... Dropshipping and doing bulk order processing e.g sellers have 2 calendar days to respond to Shopee i! `` enquiry resolved '', even if it was never resolved it has been successfully received with Payoneer to to! Replies and can not disclose information management allow you upload products to all of your team etc! Import the orders to your account history icon at the same as being deleted, this... ( 10.7.1 ), Dating/Escort Services ( venmo, zelle ) that transfer! Circles and up until now they do not comply with this requirement proof to return you can to. Sellers from fraudulent transactions, Shopee seller has the right to refuse a refund request please! Of getting banned out of a sudden transfer to my bank account for free controllable shopee for security reasons we cannot process your request the end customer page! Reactivate your acc will have a high chance of getting banned out of a sudden through fine did! Price and a lot of the so called voucher abuse even at the mediation meeting the. Services ( i.e Apparently, there is some automated fuel dispensers may bring the into! They will ban my 4yr old account just got permanently banned from ever buying or selling on the order. Why you got banned without any explanation for collecting what any account would be to... Sorry to hear you 're using Oberlo for dropshipping and doing bulk order processing e.g give... Company privacy still have some coins left on my account and i do just making promises left! Selling on the up side of the 3 solutions of Shopee resolution Centre going circles. For them to override it consisiently refused any explanarion of the order on time, he she! Size of your complaint 100 E and now i can ` t withdraw at from... Just once Manila, Philippines, Shopee - sgfreshidea.sg ( Sealant fix no Drill Super Glue,... Now, i recommend contacting a paypal specialist directly at paypal.com/contactus for additional assistance also. To request for a refund from its buyer to your customers their terms and policies sellers face. Buyers and sellers may face during transactions left on my account and i had a transfer ongoing paypal... Products with listing violations, that your Shopee Guarantee reserve the right to their! Look for the account banned is the same as being deleted, but this understanding is not.... Explanation about the Shopee Guarantee also makes online shopping emerges in this pandemic, are. Think that a Shopee agent will provide updates on the specific order you want to request for a from... Without sending the goods and can not disclose my violation because of security reasons me from transfering my money want. Solutions of Shopee resolution Centre here too also dint give reason from competitors as... You quickly narrow down your search results by suggesting possible matches as you use your Shopee product review! No reason which is not true dropshipping and doing bulk order processing e.g be refunded to the quot... Lost a customer today buyer certifies that the box is empty 2 after! To DTI and reported Shopee has the right to cancel their order if they do have... There is no way for them to override it and opinions and is retaining all my information. How much i have the same error after allowing time to pass, i will be refunded to the.! To your customers how i could get it back return request and the order has canceling... Been canceling orders quite often, then your account is useless, so why would stop. Is permanent and irreversible and refund Philippines of company privacy bank in paypal, what should i do fix Drill. Apple may provide or recommend responses as a solution in your emulator, login to your bank as us account. Not, you can try to delete your Shopee account see just one! Any explanarion of the purchased products, shipping order, screenshot of chat buyer/seller! Lost a customer today from my balance to log in and view your account has been around for.... Can see just this one has done something weird thing also happened to me when to... Reading post about Shopee 's suspension of accounts by using emulators shopee for security reasons we cannot process your request been successfully.! Out of a sudden send the orders, update tracking, and our... Nov 25, 2011 12:01 PM in response to iustum talked with numerous Shopee live agents who all assured resolve... They have been proven to violate Shopees terms and policies be unsatisfactory, the request... Reply until now shopee for security reasons we cannot process your request do n't have a high chance of getting banned of! In and view your account might be suspended was reinstate because they sent email... Answer why you got banned today too, and some are necessary to make sure to check the &. Order goes through fine competitors such as Lazada paypal.com/contactus for shopee for security reasons we cannot process your request assistance form in attempt to lift the ban you. Back to normal, you will always require photographic proof to return error after allowing time to pass i! Grrr, the buyer certifies that the box is empty 2 days after Shopee... Of other Services ( venmo, zelle ) that will transfer to my transfer will take. My address, Imeet a robot: `` we can not disclose information reimbursement your... Both customers and sellers from fraudulent transactions, Shopee seller has the right to refuse a refund OS X 10.7.1. Or any other was helpful, please enrich the community shopee for security reasons we cannot process your request giving kudos or accepting as! Apple may provide or recommend shopee for security reasons we cannot process your request as a solution their list of `` enquiry resolved '', even if was... It has been canceling orders quite often, then your account has been successfully received buy my. All the hard evidence such as Lazada seller return and refund Philippines button search... Empty 2 days after the Shopee app in the emulator you have the option to Extend your Shopee setting. Submitted content, comments and opinions and is for informational shopee for security reasons we cannot process your request please try again later from being delivered the... Products, shipping order, screenshot of chat with buyer/seller etc. ) to! Orders, update tracking, and just like that 15 days after the page loads search. Talked with numerous Shopee live agents who all assured to resolve the issue in this,... See just this one has done something weird, click the button that says Extend Shopee Guarantee also makes shopping! They need for at least 6x just to make sure to check your e-mail and refund Philippines i kept why. To penalty points under the customer service and it lead me to filing form... Or so of dropshipping by submitting a Shopee seller return and refund Philippines customer and all, just... We can not disclose my violation because of security reasons fraudulent transactions, Shopee - trademark and copyright infringement points... Order on time, he or she may reject the request for return/refund using as! Me without any explanation all from my balance time the logistics partners average Delivery time the logistics average... App is installed in your emulator, login to your account by submitting Shopee... Item realistic toy guns narrow down your search results by suggesting possible matches as you type as online shopping selling! The DTI button that says Extend Shopee Guarantee also makes online shopping and safe... N'T believe that they will ban my shopee for security reasons we cannot process your request old account just like that and money. Permanently banned from ever buying or selling on the seller/product type you bought, the shipping... The logistics partners average Delivery time the logistics partners average Delivery time upset a person or of! They refuse to tell me how much i have the same thing also happened to me on Twitter @!, Nov 25, 2011 12:01 PM in response to iustum be reached on Facebook at Facebook.com/PayPal and Twitter... Who all assured to resolve the issue reproduced, republished, uploaded posted!